We're looking for someone that will lead our taproom operations and staff, enhance our customers' experience, and increase taproom traffic through rad events.
Job Title: Taproom Manager (Full Time)
Reports To: Operations Manager
Wellspent Brewing Company opened in March 2018. Our Midtown taproom has 60 seats inside and a large outdoor courtyard with picnic tables and green space. Wellspent is focused on serving high-quality beers in a positive, inviting, comfortable space. As one of St. Louis’ smallest breweries, our taproom is the focal point of our brand and the driving force of our business. Nearly all our beer is either consumed in or purchased from our taproom. And so, our mission is to provide taproom guests with an experience and service that are both memorable and consistent.
In short, the Taproom Manager will work with our team to ensure each customer’s experience is nothing short of exceptional.
The Taproom Manager’s first focus is curating and executing taproom events, coordinating private parties, and driving customers into the taproom. Just as important, the Taproom Manager will also focus on retaining and welcoming back new customers.
The Taproom Manager will be responsible for smooth and consistent taproom operation: ensuring employees are appropriately scheduled and informed, that the taproom environment aligns with Wellspent standards and brand identity, and that all beers are served at their absolute best. Duties and Responsibilities
The Taproom Manager is responsible for the following:
Work as a team with taproom employees to provide top notch service to our guests.
Create, market, and support an interesting and successful schedule of taproom events aligned with Wellspent’s brand identity.
Work with Operations Manager to market the taproom/events, communicate with our customers, and grow our overall online presence: curating and posting social media content, engaging news outlets via press releases, etc., partnering with like-minded STL businesses, and minor website updates (editing training provided).
Ensure opening and closing duties are completed, by execution and delegation. These duties include (but are not limited to) cleaning FOH areas (bar, taproom, kitchen, bathrooms, etc.), drawer counts and tip-out, dishwashing, food prep (as applicable), and inventory checks.
Work with brewing staff to ensure beers on tap meet Wellspent’s quality standards (correct temperature, no off-aromas or flavors, proper carbonation level, etc.).
Create and maintain an inviting taproom environment that aligns with Wellspent’s brand identity (music, temperature, cleanliness, conduct).
Maintain accurate taproom inventory (cans/bottles, glassware, merch, food, etc.) and coordinate restock with vendors.
Maintain shift schedule for taproom employees, completed and communicated on a biweekly basis no less than 10 days in advance.
Communicate information to taproom employees, such as new beer details, taproom events and private party schedule, and minor modifications/additions to service procedures. Execute new hire training and supplemental staff training material curated by Operations Manager and Taproom Manager.
Candidate requirements include:
Must be 21 years or older.
Available to work full-time (40+ hours/week), including some nights and weekends.
Exceptional customer service skills.
Excellent communication and organizational skills.
Event planning/management experience required.
Basic knowledge of major social media platforms (Facebook, Instagram) required. Experience creating content for and/or managing business social media preferred.
Current Hep A and COVID19 vaccination records.
Basic math skills and ability to use a POS system (Wellspent-specific POS training will be provided).
Must be able to work in a standing position for long periods of time and lift up to 50 lbs.
What is NOT required:
Prior brewery experience.
Advanced knowledge of beer and/or brewing process (though curiosity and willingness to learn is preferred).
Wellspent employees can expect to be:
Compensated well and fairly based on responsibilities and position.
Valued as both an individual and part of our team.
Trained and trusted to execute your duties.
Provided supplemental training as our processes, knowledge, and business evolves.
Involved in the growth and evolution of Wellspent.
Informed about company decisions and performance.
Informed, coached, and congratulated on your individual performance.
Provided with learning opportunities related to beer and professional growth.
Pay & Benefits:
3 weeks per year paid vacation
100% paid Parental Leave (after 12 months)
Flexible work schedule
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